Business Model & Process

How does it actually work?

How do we do business? Part of our mission is to be as transparent as possible so every guest and host know exactly what we do. So, here is our business model and process flow.

Using’s website as a host or guest (or both) is really simple. We pride ourselves on our extranet platform the technology behind Gomingo. The aim of this article is to explain in a few simple steps what the process is.


What’s the business model?

We know some platforms have hidden charges and costs, so Gomingo operates under a  transparent pricing policy to avoid any confusion over the cost. When booking with our website guests see all charges separately and know exactly what they are paying for. We collect a small fee from Guests, which is marked as Service Fee on our website, and it’s applied to gross Room Total amount. We also don’t believe that Hoteliers should be paying as much for reselling rooms on Other Travel Agency websites, in exchange for nothing more than just a reselling platform, so we slashed our commission to 10%, which is deducted when a Payout is initiated to a Host (deducted from gross Room Total amount). Hence we are transparent, and this makes us the lowest OTA platform on the market.

Let’s go over this together again?

There is nothing more frustrating than spending hours on OTA’s trying to list and update your hotel and room information. We believe that hoteliers should spend their valuable time to host and provide the best customer service to their Guests. So we built as a one-stop easy-to-use portal. It will only take you a minute to sign up and activate your account, and anything from 5-10 min to put online and start selling. Here is a little bit more about the process.

We are always listening to our customers, and looking for ways to improve our features. We have recently addressed some feedback about calendar and planning, as well as extra charges. Our team is working on this as we speak and we will soon deploy these new exciting features. You think we could do better? Why not drop us an email and tell us what you think?

Thank you for being a part of the Gomingo team.

Gomingo Support.